Have Questions?

Whether you are new and have questions before you sign up or you are an existing member who needs help with our service, please feel free to contact us any time.  We love to help!

Please visit our Knowledge Base first to see if your questions have been answered there.  This link will open a new tab so you can come back here easily if you can’t find what you need.

Our preferred way of contact is through that little blue button that should be on the bottom right of our screen.  It looks like this

When you click it, it should pop up either a chat box or a contact form.

If we aren’t available to chat, please fill out the form and someone will get back with you as soon as possible. You should receive an automated message to your email address to let you know that it has been received. 

If the button isn’t working for some reason and you don’t see it, you can email contact@iljemail.com or fill out the support form by clicking here to go to that page in the help area.